Quality Specialist

Under the supervision of the PACE Quality and Compliance Coordinator, the Quality Specialist works to support the annual quality and Compliance (Q&C) work plans and special initiatives by monitoring, gathering, and preparing Q&C data for use by the PACE Interdisciplinary Team and Administration.
The Q&C Specialist is a key position that works with all PACE departments to monitor and identify potential Q&C issues, monitor Q&C improvement initiatives, and prepare Q&C summary reports.
Schedule Monday – Friday, 8:00am - 5:00pm *Compensation:* $22.
88 - $24.
02 an hour Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more! *Duties and Responsibilities * * Participates in Interdisciplinary Team (IDT) meetings to ensure quality and safety elements are tracked and documented, including service delivery requests, grievances, appeals, hospitalizations and other institutionalizations, and enrollments/disenrollments.
* Documents Quality and Compliance elements within the EMR.
* Assists the IDT and Center Manager on recognizing and documenting periodic Participant assessment and care plans.
* Ensures that IDT meeting attendance is complete and recorded, contributing to meeting minutes as needed.
* Organizes and manages the Quality and Compliance committee meeting minutes.
* Provides Quality and Compliance administrative support to the IDT team.
* Gather data from a variety of sources and organizes it within spreadsheets and other software tools for analysis and interpretation.
* Analyze PACE quality and compliance data, making suggestions when potential issues arise.
* Works with PACE Site Operations Management to assist in addressing potential quality and safety issues.
* Works with PACE Health Plan Operations Management to assist in addressing potential quality and compliance issues.
* Assists in summarizing and interpreting Q&C Data.
* Coordinates with internal departments and external data system hosting vendors.
* Tracks real time data and provide feedback to the Interdisciplinary team (IDT) by participating in IDT meetings and huddles daily.
* Provides data entry within organizational data systems, as well as regulatory data systems of the State and Federal government.
* Prepares data for presentation through a systematized key performance indicator (KPI) methodology.
* Assists in the Plan-Do-Study-Act (PDSA) processes of Quality Improvement.
* Manage large data sets and organize them into an interpretable format using Excel and other software tools.
* Assists in developing new QI projects.
* Assists in reporting to state and federal regulators.
* Other duties as directed.
*Physical Demands* * Requires standing, walking, occasional pushing and pulling and lifting.
* Ability to lift up to 30 pounds.
Moving or lifting greater than 30 pounds should be done with assistance as appropriate.
* Requires manual and finger dexterity and eye-hand coordination.
* Requires corrected vision and hearing to normal range, with or without reasonable accommodation.
* Must be able to communicate verbally with all staff, caregivers, participants, and community at large.
* Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
* Requires working under stressful conditions.
* Moderate pressure to meet scheduled appointments while dealing with frail and confused participants.
* Subject to participants that may have the potential for verbal or physical aggression.
*Work Environment* * Exposure to biohazards, including infectious material and waste and any other conditions common in a health care environment.
* Subject to unpleasant odors * The noise level is usually quiet to moderate, but may at times be noisy and crowded.
*Education/Experience Requirements * _*Minimum Qualifications*_ * Valid CA Driver’s License, acceptable driving record, and vehicle insurance.
* Ability to organize and manage large volumes of data.
* Detailed-oriented and organized.
* Excellent written and verbal communication skills with specific ability to maintain accurate records.
* Excellent customer service skills.
* Must have integrity, practice discretion and practice objective problem solving.
* Ability to collect, organize, and report meaningful data for decision making while using spreadsheets or other data processing software.
* Knowledge of basic statistical principles.
* Skilled in establishing and maintaining effective working relationships with participants, coworkers, medical staff, and the public.
* Skilled in identifying and recommending problem resolution.
* Knowledge of safety and infection control requirements for healthcare facilities.
* Demonstrated experience in quality assurance and performance improvement activities.
* Proficient in Microsoft Office applications; advanced Microsoft Excel experience required.
_*Education/Experience*_ * High school diploma or equivalent.
* Bachelor’s degree in quality assurance, business administration, or relevant field, preferred.
* Minimum of two (2) years’ of demonstrated experience in an analytical capacity, which included the collection, organization and reporting of data.
Job Type: Full-time Pay: $22.
88 - $24.
02 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday Work setting: * In-person Application Question(s): * Do you have a minimum two (2) years’ of demonstrated experience in an analytical capacity, which included the collection, organization and reporting of data? * Do you have experience in quality assurance and performance improvement activities? Education: * High school or equivalent (Preferred) Ability to Relocate: * Merced, CA 95341: Relocate before starting work (Required) Work Location: In person